Our Policy on the Protection of Personal Data

Our Policy on the Protection of Personal Data

1. Introduction
   This Personal Data Protection Policy outlines the principles regarding the processing of personal data of our customers and visitors by Dreamyarn (“Our Company”) through https://dreamyarn.net (“Our Website”).
   Our Company is committed to securely processing and protecting your personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation.

2. What Personal Data Do We Collect?
   Within the scope of services provided through our website, we may collect the following personal data:
   ✅ Identity Information: Name, surname, date of birth
   ✅ Contact Information: Phone number, email address, delivery address
   ✅ Payment Information: Credit/debit card details (processed only during payment, not stored)
   ✅ Order Information: Purchased products, order history, invoice details
   ✅ Website Usage Data: IP address, cookies, device information, browsing habits
   These data are collected to fulfill legal obligations and improve our commercial activities.

3. How Do We Use Your Personal Data?
   We may process the personal data we collect for the following purposes:
   🔹 Processing orders and ensuring delivery
   🔹 Executing payment transactions (payment details are not stored)
   🔹 Improving our services and enhancing customer experience
   🔹 Analyzing website traffic and optimizing user experience
   🔹 Sending marketing, campaign, and promotional announcements (with your consent)
   🔹 Fulfilling legal obligations in accordance with regulations
   Our Company does not share or sell your personal data with unauthorized third parties.

4. Who Do We Share Your Personal Data With?
   We may share your personal data only under the following circumstances and in compliance with relevant legislation:
   ✅ For order delivery: Shipping and logistics companies
   ✅ For payment transactions: Banks, payment service providers
   ✅ In case of legal requirements: Official authorities and regulatory bodies
   ✅ For website performance analysis: Third-party service providers such as Google Analytics, Facebook Pixel
   All our partners are required to comply with confidentiality and data protection obligations.

5. Retention Period of Your Personal Data
   Your personal data will be deleted, destroyed, or anonymized once the processing purposes are fulfilled or legal retention periods expire.
   Order and invoice records are retained for at least 5 years as required by tax legislation.
   Website usage data such as cookies may be stored or deleted based on your preferences.

6. Your Rights Regarding Personal Data
   Under Article 11 of KVKK, you have the following rights:
   ✅ Learn which personal data is being processed
   ✅ Request correction of inaccurate or incomplete data
   ✅ Request deletion or anonymization of your personal data
   ✅ Restrict sharing of your personal data with third parties
   ✅ Object to data processed via automated systems
   ✅ Request compensation for damages in case of unlawful data processing
   To exercise these rights, you may contact us in writing at info@dreamyarn.co.

7. Cookies and Digital Tracking
   Our website uses cookies and similar technologies to enhance user experience and optimize advertising.
   📌 For more details, please review our Cookie Policy.

8. Our Data Security Measures
   To protect your personal data, our Company implements the following security measures:
   ✅ SSL certificate for encrypted data transmission
   ✅ PCI-DSS compliant payment systems (credit card data not stored)
   ✅ Strong servers and firewalls against unauthorized access
   ✅ Access to personal data is restricted to authorized personnel only
   📌 Customer security is our top priority!

9. Policy Updates
   This KVKK Policy may be updated due to legislative changes or operational needs. Updates will be announced via our website.
   📅 Last Updated: 09/10/2025

📞 Contact Us
For any questions, suggestions, or complaints regarding your personal data, feel free to reach out:
📧 Email: info@dreamyarn.co
📞 Phone: +90 545 836 56 74
🏢 Address: Dreamyarn Tekstil San Ltd Sti
Velikoy Mah Cumhuriyet Cad A Blok
No 33A Cerkezkoy / Tekirdag

👉 Your information matters to us. We continue to take the highest measures to ensure your data security.